Planning for an intercity trip over the weekend, but scared of last minute cab cancellations? You can now be assured of an Ola Outstation cab by booking upto 7 days in advance. In case a cab is not allocated or doesn’t show up post booking, you will receive coupons worth Rs. 1000.
Go ahead, make your booking in advance and have a great journey.
Terms & Conditions:
- This scheme is valid only for Outstation rides originating from Chandigarh
- This scheme is valid only for Mini and Prime sedan rides that are booked more than 12 hours in advance. Prime Play and SUV rides are not eligible for this program
- This scheme is valid only for rides which originate between 10 AM to 8 PM from Monday – Saturday and will not be valid for rides originating on Sunday
- In case of cab availability, a higher category Prime vehicle may be provided for a Mini booking at no extra cost to the customer. However, in case of issues with cab availability for Prime, a lower category Mini vehicle may be provided and the customer will be charged the lower Mini rates for that booking. This furnishing of Mini vehicle instead of Prime due to an availability issue will not be considered as a case for reimbursement
- Once allotted a cab, the customer is not supposed to cancel a ride under any circumstances to be eligible for a reimbursement
- In case the allotted driver has to deny a ride due to some exigency, the customer may be prompted to check if he wants a reallotment of vehicle for his upcoming ride. The customer should confirm this re-allotment to be eligible for reimbursement
- The customer should be contactable from at least an hour before the trip start time and issues like phone switched off/network issue/unreachability/customer not picking up will not be considered as valid reasons for reimbursement
- In case the driver is allotted for the booking but is late in reaching the pickup point, Ola will not be held responsible for the delay
- Reimbursement will be in the form of Ola Outstation vouchers worth Rs 1000/- (4 vouchers worth Rs 250/- each, 1 for each subsequent Outstation ride). These vouchers will be valid for a duration of 6 months and will not be transferable
- The reimbursement will be processed within 24 hours from the actual scheduled ride time
- In all disputed cases, Ola reserves the ride to evaluate each case on its merit and make an informed judgement on the validity of the reimbursement